Service in all the Black Bear Diners I've been to has been friendly and quick, including this one. YelpĤ99 reviews of Black Bear Diner "I've eaten here several times. Black Bear Diner - 551 Photos & 499 Reviews - Breakfast. Our biggest burger! Named after our co-founder Bob 'Papa Bear' Manley, this 10 oz all-beef patty is specially seasoned and served with grilled onions, tomato, dill pickle chips, lettuce. Own this business? Learn more about offering online ordering to your diners. New to Black Bear Diner? Create an account! Black Bear Diner menu - Oakley CA 94561 - (925) 625-3555īlack Bear Diner. Place Orders Online or on your Mobile Phone. Order Ahead and Skip the Line at Black Bear Diner. Black Bear Diner - Participating Locations in California I'm happy to say they were team oriented and communicated really well, the head chef knew how to properly time out each order so they could move on to the next efficiently.Find a Black Bear Diner location near you!ĥ100 Hopyard Rd Pleasanton, CA 94588 (925) 847-9100. I can say some seemed to have that attitude but can't controle as it could only be stress, overall I'm satisfied with my meal and honestly the cooks were the stars who stole the show. Although it was a pleasant experience for us, I heard lots of complaints from the other customers how they thought some of the servers weren't attentive or simply didn't care. Sometimes they'd get mixed up with each others orders as the cooks were moving to fast for them. It seemed that there was no GM for front of house and the servers seemed to stand around letting the food get cold until the entire order was there. I understand weekends come with long wait times and stress can be high for servers and cooks alike. I decided to sit at the "bar" area where you can see a clear view of the cooks and servers coming to pick up the food. Such a bummer.įood was warm somewhat cold, place was packed but we expected that as it is a Saturday. We used to come here a few times a week and now will never be back and unfortunately have to write about this unfortunate situation. I explained to the shift manager why I was disappointed and he said yea that they could have helped us and didn't have an excuse for not bothering to take our order. I did come back in to ask for the general manager name because of this situation. So after almost 40 minutes being there we walked out. We were sat by a lady with long black hair, 15 minutes goes by no one checks on us, keep in mind it's extremely slow maybe 4 tables, manager comes over and is disappointed no one got out drinks so he gets them, another 20 minutes goes by NO ONE came to take our order, I can see the staff from my table talking on their phones. I came back again because I use to love this place, their food is great, however their service is the worst I've literally ever experienced in my life. talked to a manager was told he needed to talk to his staff about promising a time that's inaccurate. Keep in mind I'm there with 2 hungry children so I left. After 25 minutes I asked how much longer and she said oh my cooks told me to slow down on tables it'll be another hour she didn't even bother coming to tell me, poor communication. Last week I came in and their blonde hostess I think her name is Taylor told me 10 minutes wait. As they say on the local Black Bear Diner website, "if you're looking for food that will truly hit the e down and see for yourself"! An Arnold Palmer is perfect for washing everything down and they allow for one refill. I ordered the Cubs' Bear Choice once for my daughter which included a pancake, bacon and an egg.she devoured everything! The only miss I've experienced was the Corned Beef Hash because the corned beef was over cooked, lumped together and difficult to chew. Best part is their serving sizes are large, so you won't have to worry about leaving hungry! I've thoroughly enjoyed the Chicken Fried Steak & Eggs and their Reuben Sandwich which is only available around St. Black Bear Diner serves breakfast, lunch, dinner, dessert, and has a separate menu for "cubs". As you would expect from a diner, the menu is seriously extensive and comprehensive. Service is consistent and attentive - the wait staff has always checked on us at least a few times during each meal. ![]() They go above and beyond with the Bear decor, both inside and outside the diner. The diner is popular among locals and visitors so expect a wait, especially on weekends. ![]() There is ample parking in the strip mall parking lot. This particular restaurant is situated off Bristol Avenue near the intersection at W. They have locations across at least 14 States. Black Bear Diner is a family-friendly restaurant that reminds me of a modern day Denny's and Norm's.
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